Best Store Ventures Website Terms and Conditions, Return, and Refund Policy

Last Updated: 07 December 2023

Welcome to Best Store Ventures! These terms and conditions outline the rules and regulations for the use of the Best Store Ventures website, both online and offline.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Best Store Ventures’ website if you do not accept all of the terms and conditions stated on this page.

1. General Information

1.1. The term ‘Best Store Ventures’ or ‘us’ or ‘we’ refers to the owner of the website.

1.2. The term ‘you’ refers to the user or viewer of our website.

2. Ordering and Delivery

2.1. Orders can be placed online through our website or in-store at our physical location in Nairobi, Kenya.

2.2. We guarantee delivery within one day for orders within Kenya. Delivery times for specific products may vary and will be communicated during the ordering process.

3. Return Policy

3.1. We offer a hassle-free return policy within seven (7) days of the date of purchase.

3.2. To be eligible for a return, the product must be unused, in the same condition as received, and in its original packaging.

3.3. Customers are responsible for the cost of return shipping, except in cases where the product received is defective or damaged.

3.4. Returns should be initiated by contacting our customer service team at [contact email/phone number] for further instructions.

4. Refund Policy

4.1. Refunds will be processed within seven (7) days of receiving the returned product.

4.2. The refund will be issued through the same payment method used for the original purchase.

4.3. If the return is due to a defective or damaged product, we will cover the return shipping costs.5. Warranty Information

5.1. All products sold by Best Store Ventures come with a manufacturer’s warranty. The duration of the warranty varies depending on the company that supplied the product.

5.2. Warranty details for each product can be found in the product description or will be provided upon request.

6. Privacy Policy

6.1. We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. Please review our Privacy Policy [here](link to privacy policy).

7. Changes to Terms and Conditions

7.1. Best Store Ventures reserves the right to update or change these terms and conditions at any time without prior notice. The current version will be posted on the website with the date of the last update.

By using our website, you acknowledge and agree to these terms and conditions, including the return and refund policy. If you have any questions or concerns, please contact us at 0717750521.

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